We had an amazing stay at Pillow Backpacker! The beds were incredibly comfortable and the entire hostel was clean and well-maintained. We loved the little curtains on the dorm beds, providing privacy and a cozy atmosphere. The hostel's location in the heart of the old quarter was perfect, with everything within walking distance. The manager, Kim, was exceptional and helped us book tours to Halong Bay and Phong Nha, making our stay even more enjoyable. We also appreciated the lockers under the bed, electronic key card access, and the thoughtful amenities like bedside lights and plugs. great value for money and a highly recommended place to stay.

Nothing negative to say 😊

Best location: The hostel is centrally located in the heart of the city, making it easy to explore and enjoy the sights and sounds of the Old Quarter. It is just a short walk away from Hoan Kiem Lake, and there are plenty of great food spots nearby.

Worst check-in experience: The staff at the front desk were not well-prepared during check-in. They assigned two guests to the same bed, causing confusion and inconvenience.

Clean rooms with comfortable beds. Helpful and friendly staff. Great location in a lively area but not noisy. Air conditioning and hot water worked well.

We had a delightful stay at Pillow Backpacker in Hanoi. The staff was incredibly helpful in assisting us with finding the hostel, and once we arrived, we were greeted warmly. The hostel has a cool and friendly atmosphere, with other guests who were pleasant to interact with. The common area was a great place to relax and socialize, and we even enjoyed the free beer time. Our room was extremely clean and comfortable, making for a pleasant night's sleep. The location of the hostel was perfect, as it was close to all the tourist attractions and cafes. The price for all these amenities was unbeatable. we highly recommend staying at Pillow Backpacker for your visit to Hanoi.

I had a great experience staying at a hostel in the heart of the backpacker area in Hanoi. The staff was very helpful and even allowed me to check in early after a long bus ride. The rooms were comfortable and had private curtains, lamps, and plug sockets for each bed. The bathrooms were clean and I never had to wait. The included breakfast was tasty and there were plenty of options. The location was perfect, with many dining and drinking options nearby. I would definitely recommend this hostel to other travelers.

Everything was fantastic! 😊

The beds at Pillow Backpacker Hostel were incredibly comfortable, with fluffy blankets and a good pillow. I also loved that each bunk had curtains, providing a little more privacy. The toilets were the cleanest I've encountered in Southeast Asia, and the breakfast options were decent, although some items were not available. The location of the hostel was great, situated in the old quarter but tucked away on a quieter alley. the staff was friendly and helpful, and the hostel had a good wifi connection.

The male staff initially seemed unfriendly and didn't provide a map of the area. I had to request a pillow for my bunk bed, and it took until the next day for a towel to be provided.

Super friendly staff, amazing location near tourist sites, clean rooms with comfy beds and curtains for privacy, nice breakfast, free beer, cool common area, hot water, personal lockers, hair dryer, GREAT value!

I recently stayed at the best hostel I've ever been to in Vietnam. The staff at Pillow Backpacker were incredibly friendly and eager to help with anything I needed. The beds were exceptionally comfortable and cozy, something I hadn't experienced in other hostels. Plus, the location was ideal, situated down a quiet alley yet still close to the action. I highly recommend this hostel for anyone visiting Vietnam.

We recently stayed at Pillow Backpacker and had an amazing experience. The beds were incredibly comfortable with our own private curtains, ensuring a good night's sleep. The cleanliness of the hostel was exceptional, with the staff going above and beyond to maintain a spotless environment. The bathrooms were some of the nicest we've encountered during our backpacking trip in Southeast Asia. The reception staff were friendly and accommodating, even allowing us to charge our power pack after check-out. We highly recommend staying at Pillow Backpacker for its excellent facilities, cleanliness, and helpful staff.

I had a fantastic stay at this hostel! Great value for money, comfy beds, and knowledgeable staff. The location was perfect, within walking distance to many tourist attractions. Highly recommended.

One thing that could make the breakfast better is offering more variety in the options.

Clean, tidy, central location.

No complaints.

I recently stayed at Pillow Backpacker in Hanoi for a few nights and I had a great experience! The bed was incredibly comfortable, surprising considering it's such an affordable hostel in a unique location. Within seconds of stepping outside, you're surrounded by a fantastic variety of food options. The hostel also provided plenty of seating areas to relax in, and I especially enjoyed the comfortable 12 Dom. Additionally, the staff were wonderful, with a special shoutout to BP for their helpfulness. The bathroom was clean, and the location was convenient, with easy access to local attractions. They even offer a free city tour with local guides, which was a great way to explore the area!

100% Recommend this hostel.

The bed was surprisingly comfy and the free towel was a nice touch. The location of the hostel was great, with plenty of good coffee shops nearby. We also enjoyed the free city tour with a local student guide, which gave us a better understanding of the area.